UK Shipping & Delivery
Delivery Information
Delivery Rates
| Country | Service | Shipping |
|---|---|---|
| United Kingdom | Evri Standard | £4.99 |
| United Kingdom | Evri Next Day | £9.99 |
| Scottish Highlands & Islands | DHL 3–5 working days | £10.99 |
| Guernsey | DHL 3–5 working days | £23.99 |
| Isle of Man | DHL 3–5 working days | £10.99 |
| Jersey | DHL 3–5 working days | £10.99 |
Courier Partners
All Tateossian orders are dispatched via DHL, FedEx, and select courier partners using an express tracked service.
We usually process and dispatch regular stock items within 1–2 business days. Engraved or personalised orders must go through extra processing before shipping.
All deliveries require a signature upon receipt. We do not deliver to P.O. Boxes or BFPO addresses.
Return Shipping Costs
The initial shipping charge will not be refunded as part of your refund.
Customers are responsible for all return shipping costs, fees, and any associated charges incurred when returning items. Return shipping costs vary depending on the destination, carrier, parcel weight, and the number of items being returned. As a result, heavier parcels or returns containing multiple items may incur higher shipping charges.
Alternatively, customers may choose their own preferred return method at their own expense. If a return shipping label is provided by us, the cost of the label will be deducted from the refund amount. Please note that any loss or damage occurring during transit will be the responsibility of the shipping carrier or logistics provider used for the return.
Track Your Order
When your order is dispatched, we will send you a confirmation email with your tracking details so you can follow your order's journey.
Taxes & Duties
For all UK orders, taxes and duties are included in the final price shown at checkout. There are no additional charges upon delivery.
Possible Delays
While we aim to meet all delivery estimates, delays may occasionally occur due to adverse weather, customs delays, Brexit-related disruptions, or unexpected demand.
If your delivery is delayed, please contact our Customer Service Team or your courier partner directly for the latest update.
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