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Tateossian, the renowned luxury jewellery company, is looking for a commercial, customer centric, E-Commerce Manager with at least 7 years of proven track record in delivering successful business outcomes to medium size enterprises in the luxury goods sector.

Responsibilities and duties

  • Run the E-Commerce department and to deliver excellence within agreed budgets

  • Responsible for all monthly E-Commerce reporting and P&L analysis

  • Collaboration with Digital Marketing Agency, PPC, SEO

  • In depth tracking and analysis of customer behaviour

  • Optimising of products and customer user journey to deliver sales targets

  • Manage a small team, coaching and training

  • Trouble-shooting to ensure the website is trading continuously

  • Partner with other Head Office departments where necessary (PR, Digital Marketing) to deliver localised and international user experience that develop the brand profile

  • Build, develop and manage all web development and related projects in collaboration with the Digital Marketing Executive

Essential skills and experience

  • At least 7 years’ experience in E-Commerce and Digital Marketing within a luxury or premium background in London

  • Proven track record managing multiple digital touch points including social media and delivering growth at a global scale

  • Proven track record managing digital channel ROI and delivering profitability for brands

  • Ability to prioritise multiple projects in a busy environment

  • Excellent team management skills and previous experience in managing a team

  • Strong budget management, you are analytical and have a keen eye for detail

  • Resourceful and a confident individual that has the motivation to take a project from start to completion

  • Innovative and creative, with a strong understanding of the luxury landscape

  • A creative thinker with strong technical know-how, and knowledge of digital marketing channels and social media platforms

What we offer

  • Independent working with career development in a varied role

  • Half day holiday gift for your birthday

  • Jewellery Allowance

  • Beautiful offices next to the river and gardens

  • Office situated next to Imperial Wharf station

 

Please e-mail recruitment@tateossian.com to apply.